84 2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 84 85 SUSTAINABILITY U.S. Bank Stadium aims to reduce its environmental impact in the following areas: sustainable waste management, energy efficiency, water conservation, sustainable transportation, environmentally friendly cleaning products, and fan education. Whileeachofthesefocusareascanbeexpandeduponfurther,theinitiative that staff will most likely encounter will be the waste diversion initiative. The stadium currently collects 4 types of waste: Compost, Recycling, Cardboard, and Trash. Because there are many waste streams, confusion will happen about where waste is disposed of. Below are some helpful pointstorememberthatwillaidyouandthefansindisposingoftheirwaste: All food containers will go in the compost receptacle. Beer cups, soda cups, and liquor cups are compostable. Cans and water bottles are recyclable. SUSPICIOUS PACKAGES Any team member who discovers what he/she believes to be a suspicious package should do the following: • Do not bring attention to the package and remain calm • Use a land-line phone ONLY. Cell phone or radio usage is not permitted within a 150-foot radius of a suspicious package. • When more than 150 feet from the object, notify the SOC and your lead/supervisor immediately • Do not open or pick up the package • Keep the package under surveillance from a safe distance until Security and/or emergency personnel arrive on scene • Keep all other team members and guests away from the package • Document any writing observed on the package, type of container or any unusual sounds or smells emitting from the package • If an individual was observed placing the package, record the time frame of the first detection, the description of the person and where they went after placing the package. Document any other information you would think is important. • The response personnel will then follow the established policies for evacuation and release of information to all concerned parties UNIFORM/APPEARANCE GUIDELINES Great care was taken in selecting quality attire for our team members, please show pride in how you present yourself. Please keep the following universal rules in mind regarding your appearance: • Your uniform should be clean and pressed with all buttons fastened • Hats,ifworn,shouldbewornwiththebrimfacingforwardandshould only represent the home team (NFL) or be blank (non-NFL events) • If your pants are too long, they should have a sewn hem, not taped or rolled • Pants must be fastened at waist line, loose pants must be secured by a belt • Hair should be neatly styled and pulled back out of your face with no excessive ornamentation or styling • Jewelry should enhance your uniform, not overpower it • Earrings should be no larger than a dime size; no dangling earrings or other visible piercings are permitted • Fingernails should be neatly manicured or cut and any team members wearing nail polish should wear natural colors • If wearing makeup, team members should only wear lightly applied natural colored make up • Beards, mustaches and goatees are acceptable but should be kept neatly trimmed Please review your job specific manual for additional information on uniform/appearance standards for your position especially if you are handling food as part of your position. VIOLENCE IN THE WORKPLACE U.S. Bank Stadium strictly prohibits violence, threats of violence and/ or any other forms of physical or verbal intimidation by employees, regardless of whether it is directed against coworkers, applicants for employment or any other individuals doing business at or with the U.S. Bank Stadium. Any employee who violates this policy is subject to discipline up to and including termination.