2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 52 53 R S S T RESTROOMS Public restrooms (men, women, and family) can be found throughout U.S. Bank Stadium. Each of our restrooms is accessible to guests with disabilities. Family restrooms are located near the following sections: Main Concourse: 103, 114, 124, 136 Upper Concourse: 306, 309, 316, 319, 340, 343, 346 SEATING POLICY U.S. Bank Stadium is committed to delivering a world-class experience to all guests who enter the facility. In order to ensure that all guests receive the value of their ticket purchase, only those persons with a particular ticket will be able to occupy that seat. U.S. Bank Stadium team members will be checking tickets to safeguard each guest’s ticket purchase. SEGWAYS Segways are defined as a mobility device under the Americans with Disabilities Act. Guests with mobility limitations may operate Segways inside the stadium, provided they do so in a safe manner that does not create risk of injury to the operator or to other guests. Segways are not permitted to travel at a speed faster than the speed of a standard motorized wheelchair. U.S. Bank Stadium does not rent or provide Segways for guests to use. SENSORY SENSITIVITY / QUIET ROOM Guests experiencing sensitivities, not limited to Autism but also guests with Parkinson's, OCD, ADHD, loud sound sensitvities, bright lights, smells or any other sensitivities may visit our Sensory Sensitive / Quiet Room, located behind section 346 on the Upper Concourse. SKATES Guests are encouraged to utilize various modes of transportation to travel to U.S. Bank Stadium. Inline skating to the stadium can be a convenient and healthy alternative. However, guests must remove their inline skates prior to entering U.S. Bank Stadium and place their skates beneath their seat. Inline skates may only be worn inside U.S. Bank Stadium on designated skate nights. Details can be found on www.usbankstadium.com. RESALE OF TICKETS/SCALPING Fans that purchase tickets from someone other than through the Minnesota Vikings or Ticketmaster, do so at their own risk and with the understanding that the tickets could be counterfeit. The Vikings and U.S. Bank Stadium are not responsible for, and will not provide a replacement or refund of any kind for invalid tickets purchase through a secondary ticket provider. Please report any potential illegal scalping activity to the nearest security representative or Minneapolis Police. SMOKING POLICY U.S. Bank Stadium is a completely non-smoking facility. All guests and team members are prohibited from smoking (including electronic cigarettes, vaporizers or similar products) on stadium property at any time. SOLICITATION/SAMPLING/PEDDLING Guests should be aware that the distribution of banners, business cards, booklets, commercial advertising, flyers, notices, posters, pamphlets, stickers, t-shirts and/or printer materials is prohibited at U.S. Bank Stadium. This includes any exchange of money while on stadium property including the solicitation for donations, charities, teams or clubs and sale or peddling of any products/food/drink. Any guest who persists in solicitation while on U.S. Bank Stadium property will be subject to ejection or, as necessary, arrest. STAIRWELLS There are 12 stairwells inside the stadium. There is NO SMOKING permitted in any stairwell. STROLLERS See PROHIBITED ITEMS SUGGESTIONS Guests interested in giving feedback or suggestions to U.S. Bank Stadium can do so by visiting any Guest Services or by emailing suggestions to service@usbankstadium.com. SUITES U.S. Bank Stadium has over 130 suites that range from 14-32 guests per suite. For information on purchasing a suite, please contact 612.33.VIKES. TAILGATING Tailgating parking spaces are limited for Vikings game days. For Vikings tailgating information, please visit www.vikings.com.