2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 48 49 I INJURY DISCLAIMER The ticket or card holder assumes all risk, danger and injury incidental to the game of football or related activities and events, whether occurring before, during or after the actual play of the game. Please refer to the back of your admission ticket or information section of your mobile ticket for a more complete disclaimer. LEGACY BRICKS More than 14,000 fans purchased a personally-engraved Legacy Brick crafted from stone quarried in Minnesota. These bricks make up approximately 3,500 square feet of the Legacy Ship’s deck. LEGACY SHIP Part of the guest experience outside the stadium is the Legacy Ship, a 160-foot long sculptural landmark that serves as the anchor to Medtronic Plaza. Inspired by legendary Viking ships, the Legacy Ship is constructed of contemporary metals, stone, concrete and wood and features landscaping, and dynamic theatrical lighting. A 2,000 square-foot curved LED video board standing 55 feet tall serves as the ship’s sail and the stadium marquee, showcasing and interacting with events that are occurring inside the stadium. The Legacy Ship includes seating, ADA accessibility and a time line exhibit of historical Minnesota moments. U.S. Bank Stadium founding partners are also honored on the 5’ diameter shields. LOST AND FOUND ITEMS Lost and found items will be turned into Guest Services located on the Main Concourse near the Purple Lobby. Guests may contact Guest Services at lostandfound@usbankstadium.com to inquire about and/ or retrieve lost items or the guest can fill out a claim online at www.usbankstadium.com/lostandfound. Items lost at prior events are held in a locked storage area for thirty (30) days and are then either disposed of or donated to an appropriate charitable organization. Lost credit cards and IDs that are not claimed within 24 hours will be destroyed. U.S. Bank Stadium cannot be held responsible for lost or damaged items. LOST CHILD/PERSON All guests found seperated from their party should be escorted to the nearest Guest Services location. Guest Services is located on the Main Concourse near the Purple and Gold lobbies and Section 307 on the Upper Concourse. Guest Services staff will work with all persons, staff, and law enforcement to reunite guests with their party. MASCOTS Viktor the Viking is the official mascot of the Minnesota Vikings. For appearance information, please call 952.918.8532 or email viktor@vikings.nfl.net. Additional information can be found at www.vikings.com/fans/vicktor/ MEDIA ENTRY TheentranceforthemediaislocatedontheSoutheastsideofthestadium. Only members of the media with proper credentials may use this entrance. Upon entering, bags will be inspected and tagged accordingly. MOBILITY SERVICES Complimentary wheelchair escorts are available at any entry point. Upon arrival guests may request an escort by locating the nearest Guest Experience Representative. The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event. Guests that require additional assistance are encouraged to contact our mobility assistance team by email mobilityservices@usbankstadium.com. Guests can also request a wheelchair by using the U.S. Bank Stadium or Minnesota Vikings App. L M NATIONAL ANTHEM SINGERS Guests interested in performing at a Minnesota Vikings football game are encouraged to complete the Anthem/Entertainment Request Form found at www.vikings.com/fans. To inquire about singing the National Anthem at U.S. Bank Stadium events, please email info@usbankstadium.com. Your request will be forwarded to the appropriate persons. Information about game day singers may be found on your event day brief sheet. NOISE MAKERS See PROHIBITED ITEMS NURSING MOTHERS Nursing Mothers are welcome to breastfeed their child wherever they feel comfortable. Those who prefer a more private location may use the Mamava Lactation suites, any First Aid room, Family Restroom or visit Guest Services for additional locations. Each Mamava Suite is powered with interior dual plug outlets, interior lighting, a USB port, seating and additional supplies. Mamava Suites are located near Sections 103, 114, 309 and 332. N