2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 2018 U.S. BANK STADIUM SKOL SERVICE PLAYBOOK 6 7 U.S. BANK STADIUM 401 Chicago Avenue Minneapolis, MN 55415 612.777.8700 Stadium Event Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . 612.777.8732 Stadium Tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612.777.8776 Ticket Office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612.777.8787 Stadium Operations Center. . . . . . . . . . . . . . . . . . . . . 612.777.8930 Joint Operations Center. . . . . . . . . . . . . . . . . . . . . . . . 612.777.8911 First Aid Section 114. . . . . . . . . . . . . . . . . . . . . . . . . . . 612.777.8783 First Aid Section 124. . . . . . . . . . . . . . . . . . . . . . . . . . . 612.777.8784 First Aid Section 316. . . . . . . . . . . . . . . . . . . . . . . . . . . 612.777.8785 Sensory Room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 612.777.8786 M Hospitality Main Office. . . . . . . . . . . . . . . . . . . . . . . 612.777.8900 Guest Services near the Purple Lobby. . . . . . . . . . . . . 612.777.8777 Guest Services near the Gold Lobby. . . . . . . . . . . . . . 612.777.8778 Guest Services Section 307 . . . . . . . . . . . . . . . . . . . . . 612.777.8779 Administration Entrance. . . . . . . . . . . . . . . . . . . . . . . . 612.777.8766 Loading Dock Security Booth. . . . . . . . . . . . . . . . . . . . 612.777.8912 WEBSITE www.usbankstadium.com www.vikings.com EMAIL service@usbankstadium.com /usbankstadium @usbankstadium @usbankstadium /minnesotavikings @vikings @vikings STADIUM QUICK REFERENCE usbankstadium vikings DEAR 2018 SKOL SERVICE TEAM MEMBERS: Welcome to the U.S. Bank Stadium SKOL Service Team. I am honored that you have joined the professional, energetic and service focused team at U.S. Bank Stadium! Through your dedicated service and commitment, we will be able to provide our guests with a world-class sports and entertainment environment for all. It’s hard to imagine a more momentous occasion for our venue than hosting Super Bowl LII. We showed fans and guests from around the world the service excellence that they get when they come to U.S. Bank Stadium. The success of the 2017 season will be hard to match, but I know with our talented team we will continue to raise the bar among NFL facilities. I believe you are the best staff in the NFL and we continue to prove this week after week. I truly believe every individual plays an integral role in the success of our events; this success is due to engaged positive, and dedicated team members such as you. I want to thank you for the commitment you have made, and the contributions you will make as part of our SKOL Service Team. Iamproudtobeapartofthisteamandfortheopportunitytowork with such passionate and dedicated individuals such as yourself. Sincerely, Patrick Talty General Manager, U.S. Bank Stadium LETTER FROM THE GM