The U.S. Bank Stadium Ticket Office is now open weekly on Thursdays from 10:00 am - 3:00 pm.
Tickets for U.S. Bank Stadium events are available at the U.S. Bank Stadium Ticket Office. Please note, in-person credit card purchases will require verification via state-issued ID.
The U.S. Bank Stadium Ticket Office is located on the Northwest corner of the stadium between the Legacy and Polaris Gates. Tickets can also be purchased online at www.ticketmaster.com.
Tickets for Vikings games are digital and available only online. For more information on Vikings tickets, click here.
Hours of Operation
STANDARD HOURS OF OPERATION
In-Person Every Thursday | 10:00 am to 3:00 pm
Additionally, the Ticket Office will be open for major events prior to door time. This opening will vary based on the type of event.
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Eve
- Christmas Day
Ticketmaster is the only authorized ticket-seller. Tickets can be purchased at www.ticketmaster.com.
If a customer purchases tickets from an unauthorized entity, there is a risk in the secondary ticket market and third party websites (scalpers, Craigslist, eBay, StubHub etc.) that the tickets may be fraudulent. Fraudulent tickets will NOT be honored and the ticket holder may be turned away.
TAKE NOTE: Ticketmaster.com is the official online ticketing provider for U.S. Bank Stadium. U.S. Bank Stadium is not responsible for tickets purchased from other online sources. Tickets purchased from other sources may be invalid, more expensive, and/or ineligible for assistance. U.S. Bank Stadium is not able to honor, replace or refund any invalid tickets. Guests with invalid tickets are welcome to purchase replacement tickets at the U.S. Bank Stadium Ticket Office based on ticket availability.
Event On Sales
U.S. Bank Stadium’s Ticket Office is not a sales outlet for the day an event goes on sale. Tickets are limited to ONLINE ONLY at www.ticketmaster.com for purchases on the first day an event goes on sale to the public.
U.S. Bank Stadium’s Ticket Office will be open for in-person service on the next business day after the first day of sales during regular ticket office hours. All ticket transactions are based on ticket availability.
Tickets purchased through Ticketmaster and designated for Will Call will be available for pick-up beginning one hour prior to the event being attended unless otherwise noted per the event.
Customers must show a photo ID and the credit card used for the ticket purchase in order to pick up tickets at Will Call.
If a customer has purchased tickets via Ticketmaster and needs to change the name of the person picking up the tickets at Will Call, the customer must call Ticketmaster Fan Support prior to ticket pick up. Ticketmaster’s Fan Support phone number is: 1-800-653-8000.
Refunds and Exchanges
We are partnering with Ticketmaster to address fan questions regarding the cancellation and rescheduling of events. More information from Ticketmaster may be found here.
For all Coronavirus (COVID-19) related updates for U.S. Bank Stadium events, please click here.
There are no refunds or exchanges on tickets. However, if an event is canceled or rescheduled, please contact the original point of purchase for updated ticketing details specific to that event.
Children's Ticket Policies
All guests who have had their 2nd birthday MUST have a ticket to enter an event at U.S. Bank Stadium. Some U.S. Bank Stadium events will require all attendees, regardless of age, to present a ticket for entry.
For Minnesota Vikings football games, (1) child under who is less than 2 years old and less than 36 inches tall will be granted complimentary access with (1) ticketed adult. This child will be issued a wristband upon entry at the gates. The wristband must be worn while inside the stadium. Children with wristbands must stay seated on the lap of the adult and must not occupy another person’s seat.
Accessible Seating (ADA)
To ensure that people with seating accessibility issues, disabilities, limited mobility and their guests have the same opportunities to enjoy any event within U.S. Bank Stadium, ADA ticket sales are available in person, online and over the phone. Please note that phone transactions are only available directly through Ticketmaster at 1-800-653-8000.
Customers requesting ADA seating areas may purchase up to three (3) additional seats for their companions in the same row and those seats must be contiguous with the accessible seat. If contiguous seats have already been sold, the Ticket Office will offer seats as close as possible to the accessible seat. Tickets are subject to availability.
Guests requiring interpreting services are asked to contact the Guest Services Hotline, 612-777-8777 or firstname.lastname@example.org, no later than three (3) weeks prior to the event. We will do our best to meet our guests’ requests, but we cannot guarantee the service.
U.S. Bank Stadium Ticket Office Request Form
For questions or comments, please fill out the form below and a stadium representative will respond as soon as possible.