Accessible Services

Alternative Format Materials

Information for our guests with disabilities and stadium maps are available in large print at Guest Services located on the Main Concourse near the Gold and Purple Lobbies or Section 307 on the Upper Concourse.

Assistive Listening Devices

Assistive Listening Devices are available at Guest Services located near the Purple and Gold Lobbies on the Main Concourse. Assistive Listening Devices are complimentary. A government issued identification will be kept at Guest Services until the guest returns the device. These listening devices amplify the stadium public address announcements but do not provide service to the play-by-play broadcast.

Automated Teller Machines (ATMs)

ATMs are located on the Lower Club, Main Concourse and Upper Concourse levels of U.S. Bank Stadium, behind Sections 121, 142, 136, 313, inside the Hyundai Club and outside the Legacy Gate. Guests that experience any ATM related-issues should follow the instructional signage located on the ATM.

Captioning & Description

Special announcements and/or public addresses will be presented in closed captioning and can be found adjacent to the video boards within the stadium seating bowl.

Concession Stands

All concession stands within U.S. Bank Stadium are accessible to guests with disabilities.

Guest Services

U.S. Bank Stadium is committed to providing an exceptional experience for all guests who visit the stadium. Please visit Guest Services located on the Main Concourse near the Gold and Purple Lobbies or Section 307 on the Upper Concourse.

Electrical outlets

All ADA seating platforms are equipped with electrical outlets.

Elevators

Priority for use of the elevators is given to our guests with disabilities. Public elevators are located throughout U.S. Bank Stadium and may be accessed on the Main Concourse behind the following Sections:

  • Section 103 (access to NW Red Zone and Hyundai Club, Buffalo Wild Wings Club, Mystic Lake Club Purple and Northside Loft Suites).
  • Section 114/Norseman Suites (access to Hyundai Club, Buffalo Wild Wings Club, Mystic Lake Club Purple, and Upper Concourse).
  • Section 124 (access to Delta 360 Club, Medtronic Club and Suites, FMP Club and Southside Loft Suites).
  • Section 136 (access to Delta 360 Club, Medtronic Club and Suites, FMP Club, Southside Loft Suites, Upper Concourse).

Emergencies

In the event of an emergency, U.S. Bank Stadium team members have been trained and instructed to assist guests in evacuating the stadium. Guests should familiarize themselves with the emergency evacuation video played throughout the stadium, including on the video boards, before each event and identify two emergency exits closest to your seat location. In the event of an evacuation, Event Day team members will assist guests with disabilities and direct them to safe locations and exit routes.

First Aid

First Aid is available on the Main Concourse located behind section 113 and the Upper Concourse behind section 316. If you need medical assistance please contact a U.S. Bank Stadium team member. We strongly encourage guests with food allergies to take all proper medical precautions. Medical emergencies can also be reported to our staff by texting 69050 then typing “VIKES” with issue and location.

Interpreting Services

Guests requiring interpreting services are asked to contact the Guest Services Hotline, 612-777-8777 or [email protected], no later than three (3) weeks prior to the event. We will do our best to meet our guests’ requests, but we cannot guarantee the service.

Pick-Up/Drop-Off

A specifically dedicated ADA Pick-Up/Drop-Off zone is available during events at U.S. Bank Stadium. The designated ADA Pick-Up/ Drop-Off zone is located on 10th Avenue South, between 6th Street South and 7th Street South. Game Day Team Members will be available when you arrive for any additional assistance.

For questions regarding our ADA Pick-Up/Drop-Off location for events, please call our Guest Services Hotline at 612-777-8777.

Escalators & Ramps

Escalators are located behind Sections 120/121, 136, 142/143, near the FMP Club, Vikings Voyage, Loft Suites, Mystic Lake's Club Purple, behind Sections 327 & 347 and adjacent to Section 301.

There is one (1) pedestrian ramp at U.S. Bank Stadium which gives access to every level inside the stadium. The ramp is located on the Main Concourse at the East end of the stadium behind the end zone.

Power-Assisted Doors

U.S. Bank Stadium is equipped with power-assisted doors at all stadium entrances.

Restrooms

Public restrooms (men, women and family) can be found throughout U.S. Bank Stadium. Each of our restrooms is accessible to guests with disabilities.

Service Animals

Certified service animals or service animals in training for guests with disabilities are welcome at the stadium. All service animals must remain on a leash or in a harness at all times. No other animals are allowed in the stadium.​

Ticket Information

Accessible seating is available throughout all seating levels of U.S. Bank Stadium. For accessible seating accommodations, please contact Ticketmaster at 1-800-745-3000 or usbankstadium.com.​

Tours

All U.S. Bank stadium tours are ADA. Please check for availability here.

Wheelchair & Companion Seating

U.S. Bank Stadium has wheelchair/limited mobility and companion seating with enhanced sight lines on all levels. Guests are advised that stadium management reserves the right to take the appropriate legal action against individuals who fraudulently obtain wheelchair and companion seats. Any guest presenting a ticket for one of these sections should be seated in the appropriate location without being asked any additional questions.

Wheelchair Assistance

Complimentary wheelchair escorts are available at any entry point. Upon arrival, guests may request an escort by locating the nearest Guest Experience Representative. The service is available to and from the entry gates and seating areas. Please be aware that our staff and wheelchair will not remain with you during the event. Guests that require additional assistance are encouraged to contact our mobility assistance team by email at mobilit[email protected].